Claims and Risk Advisory
Beyond loss adjusting and surveying, Complex Claims provides advisory services that support insurers, brokers and asset owners and lenders in understanding, quantifying and managing risk, enabling more informed decisions before a loss and clearer direction when one occurs.
Services
-
Claims Consulting
Our consulting team supports clients on claims strategy, reserving methodology, claims audit and dispute resolution. Drawing on decades of frontline adjusting experience, we provide independent, expert guidance on coverage analysis, quantum assessment and the management of complex multi-party claims. Our goal is to equip our clients with the insight they need to make well-informed commercial decisions at every stage of the claims lifecycle.
-
Risk Engineering & Surveys
Our team has conducted hundreds of insurance risk surveys across the energy, renewable energy and construction sectors worldwide. We deliver a high calibre of risk assessment that closely examines the exposures involved, provides actionable recommendations and presents estimated maximum loss (EML) and probable maximum loss (PML) scenarios as required.
Survey types include desktop reviews, regular site visit surveys, specialist assessments for specific areas of concern, such as main step-up transformers, flood risk analysis, gearbox health or blade condition, and remote health assessments using SCADA or vibration data. We offer tailored survey scopes to match individual requirements and budgets, and our surveys are charged at a fixed price to provide certainty over cost.
The benefits include better identification and understanding of risks, appropriate type and extent of insurance cover, potential premium savings, and informed risk mitigation measures.
-
Pre-Risk & Underwriting Support
We work with insurers and brokers at the pre-bind stage, providing technical assessments that inform underwriting decisions. Our team’s frontline claims experience gives us a unique perspective on where losses occur, how they develop and what can be done to prevent or mitigate them, insight that is directly applicable to risk selection, pricing and policy wording.