Who We Are

Complex Claims International was founded on a simple premise: complex claims require experienced judgement, technical depth and disciplined execution.

Our leadership team has spent decades advising on major and technical losses across the energy, construction, renewable energy and property sectors. That experience informs how we approach every instruction—bringing senior attention, structured delivery and clear thinking to situations where outcomes matter.

Headquartered in London, CCI operates across the global (re)insurance market through its own offices in key hubs — the United Kingdom, the United States and the Middle East — supported by a carefully selected partner network spanning more than 80 locations. This ensures consistent delivery across jurisdictions, combining local expertise with an international perspective.

Our Approach

We adopt an expertise-led, project-managed approach to every instruction. Our three core disciplines — Chartered Loss Adjusting, Chartered Surveying, and Claims & Risk Advisory — operate as a single, integrated team, delivering a coordinated and consistent service throughout the lifecycle of a claim.

This ensures early clarity on quantum, informed mitigation strategies, and practical, solutions-focused advice from the outset. The result is lower overall claims cost, faster resolution, and more effective alignment between stakeholders.